Guest Reviews
Keyword Search
If you want to search for keywords in comments like location/ kids/ food etc. Please type your keyword in here and click search.
Show all comments51 Comments
Thank you for a top holiday. Great hospitality, food, skiing, weather (mostly) and attention to detail. It's a great service you provide and we will hopefully work with you again soon.
Haigh Group, Newcastle, 11 Feb 2012
Thank you very much for a fab time - food was great, hospitality was excellent; skiing great, ski in + out so good!! Want to come back!!
Dawson Group, Northallerton, 04 Feb 2012
Wonderful Food - so important! But more importantly fantastic hosting! The Chalet's great and the location's fab! All in all a brilliant time.
Lindsey & Bruce Grain, Kent, 28 Jan 2012
Thank you SO much, as you may have realised I had the best time! Nothing has been a problem and all of you have been epic! The food has been divine. I shall return.
Steve Vaughan & Steph O'Neil, Henley, 28 Jan 2012
10/10 for a great holiday. The food was spot on and the Chalet was perfect.
Mick Templman, Bolton, 21 Jan 2012
What a great Chalet, we will definitely be boasting about it to our ski friends. Every meal we had was soooooo tasty. Thanks for everything, great holiday.
Maggie Lawson, Aviemore, 19 Jan 2012
Christmas in Belle Plagne was a roaring success, very much thanks to the attentive, prompt, and helpful support provided from the moment we arrived in resort. Every aspect of our holiday was not too much trouble, and in the many years that we have been on skiing holidays we have never been looked after so well. Congratulations and we wish you every future success with Smitten by Snow.
Smith Family, Dover, 24 Dec 2011
Many thanks for a great few days - couldn't have asked for better conditions - accommodation and food was great, maybe see you again some time for a fourth visit!
Lightfoot Family, Ashford, 23 Dec 2011
I just wanted to say we had a brilliant time in Belle Plagne. Thank you very much for the organisation and all the little details and personal touches that you thought of. They were very much appreciated, as was your constant attention and checking to see if things were all right.
The Chalet Hosts did a great job. The food was superb and they could not have been more friendly and accommodating. The chalet is situated in an ideal location. It was our first time being able to ski in and out and we loved it. All in all you have set a standard that will be difficult to beat. We will be delighted to recommend Smitten by Snow to anyone!
Seaborne Family, Bath, 16 Dec 2011
Just wanted to thank you for a brilliant week. The chalet was the best setup we have stayed in and your hosting over and above all that we hoped for.
Sharp Family, Bromley, 16 Dec 2011
First time we have used Smitten by Snow and stayed in Chalet Bruyere with a group of 12 and we would have no hesitation in coming back.
The Chalet is ideally positioned on the slopes with Ski in Ski out and excellent hosts, but it was the little things, attention to detail and personal touch which made this such an enjoyable experience, nothing was too much trouble, and the excellent cuisine had a home cooked feel to it, accompanied as it was with good quality bottled wine.
Mark Jackson, Bromley, 12 Mar 2011
Thank you all so much for making our week so enjoyable. The food was delicious. All six were in no doubt that the Chalet was the best we've been to - for room, views, accommodation food and wine.
Mike Appleby, Leics, 26 Feb 2011
We had a fab time skiing and appreciate all the extra touches / Chalet has lived up to it's excellent standards thanks to first class, thoughtful staff / This was our 4th visit and superb yet again. Thanks for everything, we'll be here again.
Raw Party, Bury, Lancs., 26 Feb 2011
A brilliant week with fantastic weather and really helpful hosts.
Barbara Singer, Leics., 26 Feb 2011
Thank you for a fantastic week. Great food and Service. Chalet very comfortable. All agree, our best week ever.
Robert Danes, Winchester, 19 Feb 2011
Many thanks for a brilliant week in Belle Plagne. The chalet is lovely, the atmosphere relaxed and the food excellent. Thanks also for taking the time to understand our requirements in terms of lessons and arranging these for us - all we needed to do was turn up and enjoy!
Liz Eastham, Winchester, 19 Feb 2011
Thanks for a great week, food and Chalet great. Skiing excellent. Ideal location.
Judy Potts, Northumberland, 12 Feb 2011
Just wanted to thank you so much for another brilliant skiing holiday where nothing could be faulted. We had a great group staying in the chalet and the hosts were very accommodating and cooked and served great food.
Nicola Mitchell, Dorset, 05 Feb 2011
What a great week! Amazing hosts and looked after so well. Cooking really well done & plentiful. Many thanks for everything - our week could not have been better.
Tessa Smith, Devon, 22 Jan 2011
If a good ski party is about great fun, good food, lots of laughing - oh, and skiing - this was a fantastic one. Consistently excellent fayre, well cooked and served. A catered Chalet was a first for us and one we'd consider again if this was the standard.
Oldfield Party, Co. Durham, 02 Jan 2011
Thank you for a fantastic week! We have been really well looked after by you 24/7!
Dickson & Blackham Families, Bucs., 19 Dec 2010
Your team in Chalet Chardon looked after us so well. The food and facilities were excellent.
Penelope Fairclough, Cheshire, 20 Mar 2010
Thank you so much. We have been made to feel incredibly welcome - the food has been wonderful, and we have never needed to ask for anything.
Liz Breakell, Herts, 20 Mar 2010
Many thanks once again for a great holiday. I must say the standard of food was exceptional. We were very impressed.
Hulme Family, Cheshire, 13 Mar 2010
Just wanted to thank you on behalf of all of our party for making our stay in Belle Plagne a memorable one. We all thoroughly enjoyed the week - your hospitality and excellent food was a major contributing factor in that.
Lorne Stigant, Worcs, 13 Feb 2010
Just a quick line to thank you once again for a super time this year; your chalets are not only very comfy and well appointed but they are also the best location we have come across, excellent service and food.
Gary Craggs, Wiltshire, 06 Feb 2010
Just a note to say many thanks for last week ~ an excellent formula well delivered by all.
Alistair Harpur, Devon, 30 Jan 2010
Just a quick note to thank you and your staff for your attention and hospitality, absolutely fantastic.
Matthew Stannard, E Sussex, 27 Jan 2010
Thought I would send an email of thanks for an excellent weeks stay with yourselves.
The Chalet was excellent, the food even better, and the hospitality was first class.
The holiday was made even better as our lift passes were ready for us, the beginners were taken for their equipment, and again for their first lesson in the morning, any other activities were booked for us also... All these making the holiday even more stress free and enjoyable!! A first class service!!
Thanks all again for a great time. I would recommend you guys to anyone, and we are already considering returning.
John Hill, Glasgow, 23 Jan 2010
I just wanted to say thank you from all of us for a brilliant Christmas week in Chalet Bruyere - it was our first time skiing and I think we have all been bitten by the bug now. Brilliant chalet hosts and we couldn't have asked for better food - catering for everybody's tastes. Thank you ever so much.
Helen Hanson, Notts, 20 Dec 2009
We would like to thank you for a wonderful holiday. Everything was spot on, so much that we would love to return.
Andre Rabet, Jersey, 11 Apr 2009
Kim and I had a fantastic time in Belle Plagne and wanted to thank you both for the attention you paid to make sure that all aspects of the holiday were perfect. For me as a total beginner to skiing it was very reassuring to know that ski hire and lessons were not only taken care of but the mysteries were explained.
However, we could see that the set up in the chalets and the standard of food and service was extremely high.
The experience has converted me to skiing and re-ignited Kim's enthusiasm after a long break. And we both would recommend unhesitatingly Smitten by Snow as a company for the personal touch and high quality chalet experience in a great resort for beginners like myself - and the more experienced.
David Stephen, York, 21 Mar 2009
We had a superb holiday last week! Your company excelled at the details that make a trip like this so successful. I know you were not responsible for the superb snow conditions and beautiful weather but your advice was superb for the mad skiers - and the careful ones alike. The attention to detail in the chalet really impressed me - very professional.
Marsha Hemingway, Suffolk, 07 Mar 2009
We would all like to say a huge thank you for an amazing week. You have been fantastic hosts and your cooking was appreciated by all. Service was excellent and would recommend you to anyone who is thinking about skiing.
Kirsten Millar, Edinburgh, 07 Mar 2009
2nd time with Smitten By Snow and once again an excellent holiday with friendly hosts and superb accommodation.
Rik van Belle, Belgium, 28 Feb 2009
I meant to email as soon as I got back from holiday to say thanks SO much for everything. I've found myself recommending you to loads of people saying how hassle free and personal a service you provided, as well as how nice the chalet was etc etc.
Rhona MacInnes, London, 28 Feb 2009
To all at Smitten By Snow - thanks for a great week.. This was our first week in a catered Chalet and we were all blown away by the quality of the food, wine and hospitality.
Tim Jaggard, London, 28 Feb 2009
Thank you so much for looking after us all this week. We have had a brill time - great snow, great skiing and excellent hospitality. Fabulous food and nothing too much trouble. Will recommend you to anyone.
Rachel Moyes, Leicester, 28 Feb 2009
Just wanted to say that we all had a brilliant time at Belle Plagne. We are all agreed that it is the best Ski Holiday we have ever had. The food and Service was outstanding and hopefully we may even be back again next year. The entire service we have received from our initial enquiry to now has been faultless.
Dom Pokropek, London, 21 Feb 2009
Just a quick note to thank you for an excellent holiday. It was lovely to have our expectations as customers exceeded, so thanks very much. Thanks for taking us down to the equipment shop and making sure we had skis and boots etc.. Thanks for guiding us to our lessons on the first day, also for keeping in touch with us through the week and dealing with our concerns/issues as they arose.
All in all a really positive experience - if we come back to Belle Plagne we'd love to stay with Smitten by Snow again.
Nick Barrett, Swindon, 14 Feb 2009
Fabulous! Nothing is too much trouble & the quality of the food has been outstanding.
Einar Merrygold, Stockport, 21 Jan 2009
Thank you for such a wonderful week. The meals have been superb, your cakes are the best. Thanks for showing us round & taking us to lessons etc. Nothing was too much for you and it was much appreciated. We will definitely be recommending Smitten By Snow to everyone and look forward to returning in 2011.
Nicola Mitchell, Dorset, 17 Jan 2009
Many thanks to you all for making this week so special. Food fantastic, chalet and location superb. We couldn't have asked for more.
Therese Rigg, York, 17 Jan 2009
We have had a fantastic week and are very sorry it is coming to an end. Every meal has been great, and you have taken very good care of us. The attention to detail really helped to make the holiday - you had everything covered.
Rachel Power, London, 10 Jan 2009
You have looked after us very well during our few days here. The whole 'Smitten' team are really friendly and helpful and we were very impressed.
Rosie Dalton, Glos.
, 06 Jan 2009
A Carefully thought out Chalet with lots of personal touches. We have had a wonderful time!
Chalet is ideally placed. The food has been the best that we've had on a skiing holiday. Would recommend Smitten By Snow to friends. Thank you for your help, planning and organisation.
Marianne McWilliams, Wirral, 28 Dec 2008
Thank you for making our week skiing a fantastic one! Your attention to detail has been excellent. The food and standard of service were excellent - the best yet! Thank you also for making an effort with the kids, it was much appreciated by all. We will definitely be recommending your company to others.
Helene Gwynne, Wilts., 27 Dec 2008
Thank you for looking after us so well. Over 20 years we have (the same group) travelled with most Tour Operators, many no longer exist - normally those we have had to complain about! No fear with 'Smitten By Snow'. Very good and we will happily recommend to others.
Jayne Miles, Wilts, 27 Dec 2008
The food and overall hospitality have been wonderful. This has been our sixth skiing holiday and you have been stand outs as the best Chalet Hosts. I would say 'yet' but I cannot see the way to improve on your efforts.
Congratulations on a wonderful Chalet set-up. Terrific staff - however their preparation and the support you have provided them with stands out. As does some of the smart things you have done such as soft drinks for the kids etc. We will not hesitate to rave about 'Smitten By Snow' and hope to see you again the next time we choose La Plagne.
Iain Valentine, Wilts, 27 Dec 2008
Thank you for an amazing stay - we all had a great time! It was great not to have to worry about anything and being looked after so well. The skiing was excellent - we had really good conditions and lots of runs to explore. The accommodation was very clean and comfortable with enough room for everyone.
Judy Johnson, Hants, 27 Dec 2008
A warm welcome! An excellent service! Great meals! Fantastic skiing! Superb baking! In short: one of the best holidays ever!
Van Dijk family, The Netherlands, 20 Dec 2008

