Privacy Policy Statement
This is the web site of Smitten By Snow Ltd.
Our postal address is
48 Cowan Road, 3rd Floor, Edinburgh EH11 1RJ
We can be reached via e-mail at info@smittenbysnow.com
or you can reach us by telephone at 0790 533 0279
Any information gathered from visitors will be used to help Smitten By Snow
- improve it's website,
- increase it's level of customer service,
- and build the quality standard of the holiday experience of it's guests.
For each visitor to our Web page, our Web server recognizes the IP address of the visitor.
We also note:
- the e-mail addresses of those who communicate with us via e-mail
- information volunteered by the consumer, such as site registrations and/or survey information
- name and address, telephone number, payment information (billing address only). We do not store financial information in any way.
- Any comments received from guests in any feedback processes, which may subsequently be quoted in other publications (including our website).
The information we collect may be used by us to contact guests for marketing purposes (e.g. Special Offers, the following year’s prices etc).
If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail to the above address.
From time to time, we may use customer information for new, unanticipated uses not previously identified in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you please check back at our Web site periodically.
Customers may then prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
We may use cookies to record session information, such as items that guests add to their shopping cart (lift passes etc).
With respect to security: When we transfer and receive certain types of sensitive information such as age and or preferences, we redirect visitors to a secure server - this will be indicated by the padlock icon in your browser.
If a guest identifies any inaccuracies in contact information, transaction information etc. - or requires us to update information held - then this can be dealt with by sending us an e-mail to the above address.
If you feel that this site is not following its stated information policy, you may state your concerns by contacting us at the above addresses or phone number.